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Return Policy

Return Policy for Supreme Fab Works

Thank you for shopping at Supreme Fab Works. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a return policy with the following terms:

Return Window

  • You have 30 days from the purchase date to return an item. After 30 days, we are unable to accept returns.

Restocking Fee

  • All returned items are subject to a restocking fee. This fee covers the cost of inspecting, repackaging, and restocking the returned product.

Customer Responsibilities

  • Shipping Costs: The customer is responsible for all shipping costs related to returning the item.

  • Proper Packaging: To ensure your return is accepted, you must return the item in its original condition and packaging. The item must be properly packaged to avoid damage during return shipping. If the product is damaged due to improper packaging, it may not be eligible for a refund.

Defective Products

  • In the case of defective products, we will inspect the returned item and assess the issue. Defective product returns are handled on a case-by-case basis. If the item is deemed defective, we will offer a refund, replacement, or repair depending on the situation.

Used Items

  • Used items cannot be returned. Please ensure that the product is unused and in its original condition when making a return.

How to Return an Item

  1. Contact our customer service team at [Your Contact Email or Phone Number] to initiate the return process.

  2. Provide your order number, reason for return, and photos of the product if applicable (especially for defective items).

  3. Ship the item to the return address provided by our customer service team.

  4. Once we receive your returned item, we will process it and notify you of the outcome. If your return is approved, a refund will be issued minus any applicable restocking fees.

Refunds

  • Refunds will be issued to the original payment method after the returned product has been inspected and processed.

  • Shipping fees are non-refundable, and the customer is responsible for any return shipping costs.

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